When the Sale Ends, the Relationship Does Not
Requests and complaints are assigned and tracked until resolved — privacy and accountability together.

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Support ticket
AC issue — Unit B-04
Ticket #SP-204
Click steps to simulate status
In After-Sales, client requests and complaints are logged, assigned to the relevant team, and tracked until resolved.
Authorized users see all requests; the closing advisor may view their own client’s request for information; the assignee sees only what is theirs.
Complaints with unclear ownership damage brand reputation. In Planyum every request lives with an owner and a status; the Task Engine reminds on delays.
After-sales service becomes the continuation of your sales quality.
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