Frequently Asked Questions

No. If you only sell, you can run Planyum without ever opening the Rentals module; pricing is based on seat count, and unused modules do not add cost.

Sales, legal, commission, and accounting flows are unaffected. If you later add a leasing line, enable the module in the same account — client and portfolio data are already on one platform.

Our smallest plan starts with capacity for 3 seats; you choose who from sales, legal, or accounting joins the platform.

As your team grows you can step up plans and add seat packs. Every feature is included regardless of plan — the only difference is seat count.

That keeps a small office and a multi-department firm on the same product line.

With the Smart Gate setup wizard you can stand your company up in minutes under your own rules: working hours, approval rights, theme, and team invites proceed step by step.

There is no mandatory long integration project or consultant. If you already have Excel portfolio or client lists, bulk import can finish the data move the same day.

After go-live you keep fine-tuning processes as needed.

Our Supabase infrastructure is SOC 2 Type II and ISO 27001 certified; your data is stored encrypted and backed up automatically on a regular schedule.

Access is role-based and designed for the security bar corporate and international clients expect.

For controls, encryption, and compliance detail, see our Security page: /guvenlik-ve-teknoloji

No — the system never deletes your data. It reminds you first; if the grace period ends, the account moves to read-only so historical files stay reachable. Full access returns when payment is settled.

This policy is deliberate so institutional memory is not lost during an operational pause.

Yes. Multi-currency, FX intelligence, and cross-border buyer workflows are core scenarios — especially for international property advisory teams.

You can track FX splits for offers, collections, and reporting on one screen. Note: the platform is not fund/LP relationship management; it is for selling to and advising individual or institutional international buyers.

No. Start the 14-day trial via /basla without entering card details. Use the setup wizard to stand your company up under your own rules and try modules with real data.

If you do not subscribe, no card is charged; if you do, moving to your chosen plan is a clear next step.

Yes. Move portfolio and client data into the system in minutes with bulk Excel import; you control field mapping.

You do not have to enter hundreds of units by hand. After import, building schema, reservations, and sales workflows sit on the same data — low migration cost, short operational interruption.